PRIVACY POLICY
INTRODUCTION
Carrying out its activity, “Vyatarnite Melnici” LTD, UIC: 202275253, with registered office and address of management: Sofia, “Lozenec” residential area, 19 “Yakubica” street, (“the Company”, “Vyatarnite Melnici”, “we” , “us”, „Windmills resort“), process information, including personal data.
This website www.melnicite.bg is owned by “Vyatarnite Melnici” LTD and is managed by the Company under the provisions of the Personal Data Protection Law and related legislation including, but not limited to, Regulation (EU) 2016/679 (” GDPR”).
This Policy aims to inform you about how we process your data in our capacity as an administrator, as well as about your rights. Windmills resort strives to provide you with accessible and useful information on its website.
The protection of personal data is extremely important to us Windmills resort does not sell your data to other companies or individuals. If we provide your data to third parties, these are our contractors who process the information on our behalf, following our instructions and applying our standards for protecting your data. We strive to be as clear, specific and transparent as possible in the information we provide you regarding the processing of your data.
WHAT IS PERSONAL DATA ?
Personal data is any information related to an identified or identifiable natural person (such as email address, names, age, date of birth, telephone and others).
Personal data revealing race or ethnic origin, political views, religious or philosophical beliefs or trade union membership and processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, health or data concerning a natural person’s sex life or sexual orientation are special categories of personal data. Windmills resort does not process such information for you. Windmills resort does not process such information for you.
COLLECTION AND USE OF PERSONAL DATA
Personal data is any information related to an identified or identifiable natural person (such as email address, names, age, date of birth, telephone and others).
Personal data revealing race or ethnic origin, political views, religious or philosophical beliefs or trade union membership and processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, health or data concerning a natural person’s sex life or sexual orientation are special categories of personal data. Windmills resort does not process such information for you. Windmills resort does not process such information for you.
COLLECTION AND USE OF PERSONAL DATA
Windmills resort collects, uses, stores and processes your personal data, which is necessary for the Company to provide the services and goods. Your data is used to manage your profile on our website and manage your purchases. They can also be used for statistical purposes of the Group, which are related to improving the quality of our services, as well as marketing activities of the Windmills resort.
Listed below are examples of the types of personal information Windmills resort may collect and the ways we may use it. You will find detailed information about the different types of data that are collected when you use the relevant Windmills resort service and provide information to the Company.
WHAT PERSONAL INFORMATION DO WE COLLECT?
– When creating a Profile, registering on our website, buying a product, or concluding a contract – your names; your email address; address for delivery of the goods ordered by you;
– To manage access and identify your account – email address and password;
– Payment details and protection of your payment-related data – email address, customer number, telephone number, billing address, shipping address, information related to the means of payment, purchase amount and frequency of purchases;
– For invoicing – your names, invoicing address, delivery address, email address, payment method used, payment amount and product/s, date of purchase;
– Participation in an online survey and other marketing activities – various types of information, including but not limited to your name, postal address, telephone number, email address, how you prefer to be contacted and credit card information, your purchase and search history;
– To ensure safety from defective products and related goods, claims and complaints – your names, your email address, the products that have been purchased; postal address, information about the claim/complaint and the affected product/s;
– When you share product information with your family and friends, send products as gifts, or invite someone to join you in our forums, Vyuatarnite melnici Ltd. may collect the information you provide about those people such as their names, mailing addresses, their email addresses and phone numbers;
FOR WHAT PURPOSES AND ON WHAT BASIS DO WE USE YOUR PERSONAL INFORMATION?
The main activities, purposes and grounds related to the processing of personal data for the Windmills resort are:
– Activities to manage our e-shop:
– Data to fulfil an order/s made from the Windmills electronic store based on the conclusion of a contract;
– Data about our payment fraud prevention system based on our legitimate interest in protecting the data we control;
– Accounting and invoicing of purchases and the e-store based on our legal obligation to do so;
– Activities to manage your profile on our website:
– Data related to managing your access (identification), based on your given consent;
– Marketing activities of the Company based on consent.
The personal information we collect allows us to keep you informed about our latest products and upcoming events. It also helps us improve our services, content and advertising. If you do not wish to appear on our mailing list, you can unsubscribe at any time by updating your preferences in your profile and on the website.
We use personal information because it helps us develop, deliver and improve our products, services, content and advertising.
We may periodically use your personal information to send important communications such as notifications about your purchases and changes to our terms, conditions, and various policies.
We may also use your personal information for internal purposes such as inspections, data analysis and research for the improvement of products, services and communication with customers of Vyatarnite melnici Ltd.
If you participate in an event, sweepstakes, contest or promotion, we may use the information you provide to administer those programs.
In addition, your data is processed by Windmills resort for:
– Establishing anomalies and complaints related to products of the Windmills resort, based on the legitimate interest;
– Product-related questions addressed to us based on your consent;
– Organization of sports events and registration for your participation based on your consent.
PROTECTION OF PERSONAL INFORMATION
Windmills resort takes precautions – including administrative, technical and physical measures – to protect your personal information from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration or destruction.
The online service – ELECTRONIC STORE uses encryption through secure methods on all web pages where personal information is collected.
When you post to forums, chat rooms or social networking services, the personal information you share is visible to other users and may be read, collected or used by them. You are responsible for the personal information you choose to provide in these instances.
All employees of Windmills resort are obliged to protect the confidentiality of your information, as well as to observe the applicable organizational and technical measures for its protection. Access to your data is limited based on the necessity for the performance of their duties.
For those cases in which Windmills resort shares information about you with third parties – suppliers, as an example, the Company has mechanisms in place to ensure that they provide a level of data protection according to the agreed standard for this.
STORAGE OF PERSONAL INFORMATION
We will retain your personal information for the period necessary to fulfil the purposes set out in this Privacy Policy, unless we are required by law to retain it for a longer period. According to the type of data and the purposes for which they were collected, a storage period is determined, after which the information is permanently deleted.
YOUR RIGHTS REGARDING YOUR DATA
If you have provided your personal data to Windmills resort, you have the following options at any time:
– to check the accuracy, completeness and up-to-dateness of your contact information by logging into your profile on the Windmills resort website;
– the right of access to your personal data processed by Windmills resort;
– the right to request the appropriate correction, deletion or blocking of your data;
– right to data portability in a structured, widely used and machine-readable format;
– the right to object at any time to the processing of your personal data, when there are legal grounds for this;
– right to refuse processing of your personal data for the purposes of receiving an electronic newsletter and other marketing communications, etc.;
– the right to appeal to the Personal Data Protection Commission if you believe that your data protection rights have been violated.
If you want to exercise your rights or back out of receiving the electronic newsletter and other marketing communications, you can contact us by sending a message to office@melnicite.bg or by sending a letter to the postal address: Sofia, Lozenec district, Str. Yakubica 19. For the Data Protection Employee.
We may refuse to process unreasonably repetitive requests, require disproportionate technical effort, threaten the privacy of other users, requests that are grossly impractical, or to which access is not otherwise required by law.
The exercise of your rights, when they are not repeated and unfounded, is not bound by the payment of a fee.
CHILDREN
We do not collect personal information from children under the age of 14. If we learn that we have collected personal information from a child under the age of 14, we will take steps to delete the information as soon as possible If parents and/or legal guardians of children discover that children under their age have provided their data to Windmills resort, please contact us at the contact addresses provided in this policy. We will delete the information as soon as possible.
VALIDITY AND UPDATE OF POLICY
We may periodically update our Privacy Policy. In the event of a change to this policy, a notice will be published on our website, as well as the updated Privacy Policy.
CONTACT DATA
IF YOU WOULD LIKE TO CONTACT US ABOUT THIS POLICY OR THE PROTECTION OF PERSONAL DATA AT WINDMILLS RESORT, PLEASE CONTACT US AS FOLLOWS:
To the email address: office@melnicite.bg
By mail: Sofia, Lozenetc district, Str. Yakubica 19 for the Data Protection Employee
