11. The rules of section VI of these general terms and conditions apply to Users who, according to the data specified for the conclusion of the sales contract or during the registration in the ELECTRONIC STORE, it can be concluded that they are users within the meaning of the Law for consumer protection, the Electronic Commerce Law and/or Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on consumer protection in relation to distance contracts.

12. (1) The main characteristics of the goods offered by the Supplier are defined in the profile of each good on the ELECTRONIC STORE website.

(2) The price of the goods, including all taxes, is determined by the Supplier in the profile of each product on the ELECTRONIC STORE website.

(3) The value of postal and transport costs, not included in the price of the goods, is determined by the Supplier and is provided as information to the Users at one of the following times before concluding the contract:

– In the profile of each of the goods on the ELECTRONIC STORE Supplier’s website;

– When selecting the goods for the conclusion of the contract of sale;

(4) The method of payment, delivery and performance of the contract is determined in these general conditions, as well as the information provided to the User on the Supplier’s website.

(5) The information provided to the Users under this point is current at the time of its visualization on the ELECTRONIC STORE Provider’s website before the conclusion of the purchase and sale contract.

(6) The supplier must indicate the conditions for delivery of the individual goods on the ELECTRONIC STORE website.

(7) The supplier indicates before concluding the contract the total value of the order for all the goods contained therein.

13. (1) The User agrees that the Supplier has the right to accept advance payment for the contracts concluded with the User for the purchase and sale of goods and their delivery.

(2) The User chooses independently whether to pay the Supplier the price for delivery of the goods before or at the time of their delivery.

14. (1) The user has the right, without owing compensation or a penalty and without stating a reason, to withdraw from the concluded contract within 7 working days from the date of receipt of the goods.

(2) The right of refusal under p. 1 does not apply in the following cases:

– for the delivery of goods and the provision of services, the price of which depends on the fluctuations of the financial markets, which the Supplier is unable to control;

– for the delivery of goods made according to the user’s requirements or according to his individual order;

– for the delivery of goods which, due to their nature, are consumable or cannot be returned or are subject to rapid spoilage, or there is a risk of deterioration in their quality characteristics, including perfumery and cosmetic products;

– for delivery of audio and video recordings or software products printed by the user;

– for delivery of newspapers, magazines and other periodicals;

(3) When the Supplier has not fulfilled its obligations to provide information, defined in p. 54 of the Consumer Protection Law, the consumer has the right to withdraw from the concluded contract within three months from the date of receipt of the goods. When the information under this paragraph is provided to the user within the opt-out period, it begins to run from the date of its provision.

(4) In case that the user exercises his right of refusal under p. 1, The supplier is obliged to reimburse him in full the sums paid by the user no later than 30 calendar days from the date on which the user exercised his right to withdraw from the concluded contract. The cost of returning the goods shall be deducted from the sum paid by the consumer under the contract, unless the consumer has returned the goods at his own expense and has notified the Supplier thereof.

(5) The User undertakes to store the goods received from the Supplier, their quality and safety during the period under p. 1.

15. (1) The term of delivery of the goods and the starting moment from which it runs is determined for each good separately when concluding the contract with the user through the ELECTRONIC STORE Supplier’s website, unless the goods are ordered in one delivery.

(2) In case that the user and the Supplier have not determined a delivery time, the delivery time of the goods is 30 working days, calculated from the date following the sending of the user’s order to the Supplier via the Supplier’s ELECTRONIC STORE website.

(3) If the Supplier cannot fulfil the contract since it does not have the ordered goods, it is obliged to notify the consumer of this and to refund the sums paid by it within 30 working days from the date on which the Supplier should have fulfil its obligation under the contract.

(4) In the cases under p. 3, The supplier has the right to supply the consumer with goods of the same quality and price. The supplier notifies the user electronically of the change in the execution of the contract.

(5) In the case of exercising the right of withdrawal from the supply contract under p. 4, the costs of returning the goods are at the expense of the Supplier.

16. (1) The supplier hands over the goods to the consumer after certifying the fulfilment of the requirements and the presence of the circumstances under P. 61 of the Consumer Protection Law.

(2) The User and the Supplier certify the circumstances under p. 1 in writing at the time of delivery by handwritten signature, unless otherwise agreed.

(3) The User and the Supplier agree that the requirements under p. 1 and P. 61 of the Consumer Protection Law will be complied with if the authentication is carried out by a person who, according to the circumstances, can be inferred to pass on the information to the consumer – a party to the contract.